Hours and Availability :
- Classes take place according to the posted timetable. Participants are asked to arrive on time to avoid disrupting the course.
- At the end of the class, all participants (children, teenagers and adults) must leave the room, as another group starts immediately afterwards. We would like to remind you that we accept no responsibility for your child’s supervision in the event of late arrival.
- Arriving late doesn’t mean LEAVING LATER! Another class starts after yours.
- NO participant will be admitted AFTER 15 MINUTES OF DELAY.
- Each participant is allowed one absence per session. However, missed classes will not be compensated.
- A missed class can only be made up before the next class, depending on your availability and that of the instructor. If this is not possible, the course will be considered lost.
- We encourage participants to let the instructor know if they are going to be absent, so that a make-up can be arranged where possible.
- Absence to be reported 24 hours before the course. NO MAKE-UP IF NOT NOTIFIED.
- Course schedules may be modified in exceptional circumstances. Participants will be notified in advance of any changes via official Ateliers l’Apprenti communication channels (e-mail, website, social networks, etc.).
- In the event of cancellation of a course by the instructor or due to unforeseen circumstances, participants will be notified as soon as possible.
- Repeated unjustified absences may result in EXCLUSION FROM FURTHER COURSES WITHOUT REFUND.
- Public holidays and school vacations may affect the course schedule. Participants will be informed in advance of any changes.
- Please note that Ateliers L’Apprenti does not systematically remind participants of their courses unless there are changes in the schedule. It is the responsibility of participants to keep themselves informed of the dates and times of their courses. Thank you for your understanding.
- Don’t hesitate to contact us if you have any questions or problems. We’re here to help you and provide clarification.
Materials and Equipment :
- Participants are asked to respect the workshop’s equipment and space, and to avoid any disruptive or destructive behavior.
- Participants are responsible for their own equipment.
- It is forbidden to borrow workshop equipment.
- It is forbidden to use workshop equipment for personal purposes without authorization.
- Any improper use of Ateliers l’Apprenti’s equipment, such as scissors, rotary knives, irons, needles, etc., can cause damage to people or hinder the operation of the equipment. Handling, safety and other instructions will be taught before the start of the course.
- Any damage caused by non-compliance with handling instructions or negligence on the part of the participant will be borne in full by the participant.
Behaviour and Respect :
- Any disruptive, disrespectful or inappropriate behavior towards other participants, teachers or workshop materials will not be tolerated.
- Respect for schedules, safety instructions and equipment is essential to ensure a pleasant and productive atmosphere in the workshop.
- Any theft of or damage to equipment will result in reimbursement of the damage and, if necessary, a permanent ban on access to Ateliers L’Apprenti without reimbursement.
Payment & Cancellation :
- Course fees must be paid in accordance with the terms agreed before the start of the course.
- If you wish to cancel your course registration, please notify us at least 72 hours before the start of the session to receive a partial refund. A $50 administrative fee will be applied.
- Ateliers L’Apprenti reserves the right to cancel a course (session) for lack of participants (a minimum of 3 participants is required to start a session).
- Courses are non-refundable. If the participant has subscribed to a package, he/she must pay the full amount of the package. Even if they change their mind. A commitment made must be respected.
Hygiene and Cleanliness :
- The workshop must be kept clean and tidy at all times. Participants are expected to clean up after each class.
Safety :
- Participants must comply with the safety instructions given by their teachers concerning the use of sewing machines, tools and workshop equipment.
- In the event of accident or injury, participants must inform the workshop leader immediately.
Respect for Copyrights
- Ateliers L’Apprenti is committed to providing quality training using patterns from a number of renowned designers. These patterns are subject to copyright. They are therefore for on-site use only (no patterns will be borrowed). However, interested participants will be redirected to the designer purchase link.